Cielo
Custom Order
Custom Order
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Delivery can take up to 45 days. No refunds on custom orders.
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Delivery
Delivery
Priority Mail USPS Free Domestic Shipping (1-2 days handling time, 2-3 business days shipping).
Custom orders: approximately 2 months shipping/handling time. We will provide frequent status updates.
Size and Heel Details
Size and Heel Details
For a comprehensive overview of the shoe sizes and heel heights, please visit our sizing page
Returns
Returns
Unworn shoes in brand new condition may be refunded or exchanged for another model/size/color within 14 days of receipt.
Customers are responsible for the return shipping and insurance.
No exchange or refunds for custom made or sale/clearance items.
Due to customs and dues, we are unable to return or exchange items outside of the US.
Contact us to return/exchange an item.
